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How can Visitor Attractions use Social Media? Social media is still a relatively new term, however there is no doubt...
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Social Media – Facts and Figures 2010 Social media in 2010 is continuing to dominate many areas of our...
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Digital Visitor presents webinar ‘The Use of Social Media in Travel’ If you want to gain valuable insight into how your organisation can...
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The Benefits of User Generated Content

Are you taking advantage of user generated content?

Get your own social media solution from just £110/month

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The Benefits of User Generated Content

User generated content can be the highest impact web 2.0 enhancement available for your website. Highly cost-effective and very quick and easy to set-up, you can encourage and enable your own online visitors to enhance your marketing, increase your site's retention, bookings, enquiries, repeat visits and browsing time.

By allowing your online visitors to upload their own testimonials, reviews and experiences to your website this breeds loyalty and significantly enhances the interactivity of your site for online visitors.

6 great benefits of user-generated content (UGC)

1. User generated content greatly increases the rich media content of your website and provides regularly updated information. Rich media content includes video and photos. Many of our clients have problems gathering up-to-date seasonal content for their websites, however user generated content is a great source of recent information that will enhance the aesthetics of your website and the online visitor experience.

2. An increase in rich media content and the regularity at which information is added to a website has positive effects on the search engine optimisation of the website thus increasing the page ranking of the website in search engines.

3. User generated content can provide a trustworthy and personal source of information about an experience or venue. A recent study has revealed that holidaymakers are now booking trips based on online travel reviews rather than glossy publications. Reviews written by the general public on independent websites, search results on Google and word of mouth advice from family, friends and colleagues are more influential than brochures, advertising, media reviews and advice from travel agents when it comes to booking holidays.

4. User generated content greatly increase the interactivity of a website that in turn can increase the online retention of your website visitors. UGC can contribute to increased browsing time on your website and in turn, a higher level of bookings and enquiries.

5. By offering online visitors a higher level of attractive content and interactivity with your website, this can increase your online visitor loyalty thus resulting in higher number of repeat visits. User generated content can really turn your website into more of an online community.

6. User generated content can provide an excellent avenue for data capture from your online visitors.

Setting up your own Social Media solution

To find out more about how your business can benefit from our services please call us today on +44 (0) 1179 330 819 or email our Director of Marketing

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